Release Management

Release Management, RM, is the process of managing a software release through the Software Development Process, SDP.

This coordination between the different development processes and teams is crucial to the successful release of software.

RM acts as the facilitator and milestone tracker of the software release. Tasks can include the following.

• Release Planning
• Meeting Facilitator
• Project Management
• Resource Coordinator

Some of the forces that effect the SDP that challenge the RM process include.

• Poorly Defined Change Requests
• Defects
• Release Scope Creep
• Parallel Development Efforts

ITIL RM Definition

ITIL stands for Information Technology Infrastructure Library It is a collection of IT Best Practices that provides a complete framework of how to manage an IT organization. It helps aligns IT services with business requirements.

ITIL Benefits Include

• Improves business operations
• Production Support
• Customer Expectations
• Productivity
• Competitive edge
• Improves the ability to identify, categorize and prioritize initiatives

RM is a process that coordinates Package, Full, and Delta (on-demand) deployments of applications and infrastructure releases into BTS (Business Technology Services) supported Integration and Production environments.

Alignment of roles, processes, tools, infrastructure and services such that the customer requirements are the top priority. Deliver on inter-team collaboration, customer satisfaction, quality, speed, innovation, and cost. RM encourages creative teamwork and adding business value to the customer.

Links and References

• Software Configuration Management Processes
• For further ITIL discussion