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PVCS Issue

by Anton
(Los Angeles, California, United States)

Dear Sir or Madame,


I am currently using the following PVCS product at my client:

Serena VM web client 8.1.3 en_US (Build 184)

I am having problems in getting PVCS the web client version running on my Windows 7 64-bit operation system.

Please help providing the reasons/causes/fixes for my problem.

Thank you very much in advance for your help.

Best regards, Anton

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PVCS Compatibility
by: Druv

Hi Anton,

I have not administered PVCS for a while, but I would check two things:

1. Does your Client have the latest Window's Service Pack?

2. Have you ensured that the PVCS Web Client compatible with a 64-bit Operating System?

Good Luck,
Druv


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PVCS 64-bit Compatibility
by: Anton

Dear Druv,

Thank you very much for your prompt reply.

However, I still don't know exactly
how I would be checking on the two things you mentioned below.

Do you know of anyone else who is currently administering or supporting PVCS in your
group/company? Thanks.

Anton

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