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CM Audit


This is an internal CM Audit questions and answers.

Configuration Management Objective Definition

CM is the process that identifies and maintains the record of all registered configuration items and their related attributes.


Configuration Management Strategy

The overall goal of CM is to build and maintain the Configuration Management Database.

The CMDB will be used as the organization's "Single Source of Truth" for applications and servers.

It will be used for controlling, identification and management of company computers, network, software and related documentation.

The purpose of CM is to provide accurate accounting of IT assets. CM strives to provide historical CM and CIs for environment restoration and legal requirements.


Configuration Management Security Approach or Design

The CMDB security model should be flexible enough to define permissions on the CI level.

For instance, owners of the servers should be able to edit CI for servers.


CM Process Flow

The CM process has four distinct activities.

CM Process ActivityDescription
Identification

Is the process of defining the attributes of a configuration item?

These attributes are recorded in the configuration management database and baselined. Baselining allows for formal change control processes to govern the changing of software and systems.

Control

Is a set of processes and approval stages required to change an attribute of a configuration item and to rebaseline them?

Reporting

Is the reporting function that allows the owners and users of the CMDB information to manage and control their applications and systems?

Audit

Is the processes that govern the verification of the configuration management items that reside in the CMDB?


Configuration Management Resources Definition

  • Personnel
  • Equipment
  • Budget


Configuration Management Monitoring Process

specifically how do we monitor the Configuration Management to ensure fulfillment of objectives


CM Roles and Responsibilities

specifically any relevant document: meeting agenda, meeting minutes, other

CM RoleResponsibilities
CM Sponsor Responsible for the overall execution of the process. Responsible for review and approval of any changes to the process.
CM Manager Responsible for the day-to-day execution of the process.
CM Participants Perform the required activities for the CM process.
Verification CM Audit


Configuration Management Program

  • Implementing the CMDB as the single source of truth
  • Configuration Management Audit Reports and follow-on Actions (the Configuration Management in house audits)
  • Perform scheduled internal CM audits.



Future SCM

SCM Tools have evolved from simple checkin and checkout tools to fully encompassing ALM products.

In addition to source code control, these tools now encapsulate change control, software builds, project management, item/defect tracking, and fully automated testing capabilities.

What direction will SCM take in the future?

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